The continuous availability of modern woodworking machines is a significant influencing factor on the productivity and profitability of a company. The Felder service chain ensures the operational readiness of your machines and guarantees constant precision.
Tailor made support solutions from the Felder Group begin long before your decision to invest. After a systematic requirement analysis we can carry out an individual tailor made product solution with the support of one of our technology centres and showrooms.
By simulating the customer's production, the customer can test several different machine configurations ensuring that they find the perfect solution for their individual requirement.
Specially trained technicians carry out the delivery, assembling, commissioning and initial setup of the machine. This ensures that the new machine can be operated productively from day one.
In the next link of the Felder service chain, our customers profit from tailored inspection and maintenance packages and a competent service hotline offering immediate support. Numerous Felder service centres ensure that a Felder technician is close at hand and spare parts are also readily available.
Customers with computer controlled machinery also have the possibility of getting their employees professionally trained on a range of software and machinery courses.
The Felder service chain for permanent machine readiness, reduced down time, optimum value retention and reduced running costs - a top class service package.
For competent support for any mechanical or electrical machine problems as well as all operating enquiries, our free of charge service hotline is available from Mon - Fri, 7am - 7pm. For any enquiries outside of these times, please complete a contact form.
The stock of spare parts at Felder, are generally still available for longer than the legally required period of time. With this you can be safe in the knowledge that your 'Felder' will be up and running as quickly as possible. It goes without saying that our service team at the factory and those of our sales partners are at your disposal.